Contact Us

Contact HomeSpark for help with product questions, orders, shipping, cancellations, returns, refunds, or privacy requests.

HomeSpark is owned and operated by Weishi County Rongyue Technology Co., Ltd.

Customer support email: service@viirelli.com
Phone: 0371-23791110
International dialing: +86 371 23791110
Legal company name: Weishi County Rongyue Technology Co., Ltd.
Business address: No. 55, Building A, Jinxing Xifu, 100 meters west of the intersection of Guangming Road and Zongqi Road, Weishi County, Kaifeng City, Henan Province, China

For order assistance, include your order number, the email address used at checkout, and a description of your request. For a damaged, defective, or incorrect item, please include photos where reasonably available. Never send your full payment card number or card security code by email.

To request a cancellation or address change, contact us as soon as possible before dispatch. For a return, contact us first to obtain the appropriate return address and instructions. The business address above is not a designated return address.